Society Keeper blog
Practical advice for running an association
Plain-language articles for committees on collections, accounts, AGMs and member service.
Collections
Service Charge Collection from Tenants vs Owners: Who Pays and How
When a flat is rented out, who should the association bill — the tenant or the owner? A practical guide to setting the rule, keeping contacts and handling arrears when tenants move out.
11 October 2026 5 min read
Accounts
Setting Up Expense Heads: A Chart of Accounts for Your Association
A practical way to organise your association's expense heads so monthly reports make sense, audits go faster and the committee can actually see where the money goes.
11 October 2026 5 min read
Governance
Association Committee Roles and Responsibilities: Who Does What
A practical breakdown of what the president, secretary, treasurer, members and staff of a welfare or apartment association should each own — with a simple responsibility table you can adopt at your next meeting.
11 October 2026 4 min read
Communication
Why Your Welfare Association Needs a Website (and What to Put on It)
Notice boards and phone calls only reach part of your members. Here is why a simple welfare association website helps, and exactly which pages it needs to be useful.
11 October 2026 5 min read
Member service
Complaint Handling Process for a Housing Society: From Report to Closure
A clear, six-stage complaint handling process your office can run every day: receiving, logging, assigning, fixing, confirming and closing, with example wording and a simple weekly review.
11 October 2026 5 min read
Apartments
Tenant vs Owner Responsibilities in an Apartment: Who Pays for What?
A practical split of costs and duties between flat owners and tenants in an apartment building — service charge, utilities, repairs, rules and complaints — so your association collects on time and avoids disputes.
11 October 2026 5 min read
Clubs & associations
How to Reactivate Inactive Members in Your Club or Association
A practical plan to find lapsed members, understand why they drifted away, and bring them back with a fair arrears offer, a personal call and a simple message.
11 October 2026 5 min read
Going digital
Society software data security: 10 questions to ask before you sign up
Before you put years of member records and accounts into any software, ask these ten questions about data security, backups, access and exit. Plain answers, no jargon.
11 October 2026 5 min read
Feature guides
Monthly Auto Billing Setup: Charge Types, Rates and a Fixed Bill Day
Stop writing every flat's bill by hand. A step-by-step guide to setting up charge types, per-flat or per-member rates and a fixed day for automatic monthly bills.
11 October 2026 5 min read
Welfare associations
Sharing Street Light, Drain and Security Costs in a Welfare Association
How an area welfare association can split the shared costs of street lights, drain cleaning and night guards fairly between houses and roads, with worked examples and notice wording.
11 October 2026 5 min read
Collections
Advance Service Charge Payment: A Simple Policy for Your Association
Some members want to pay six or twelve months upfront. Here is how to accept advance service charge payments without confusing your books, plus what to do when rates change mid-year.
11 October 2026 5 min read
Accounts
Trial Balance Explained: A Plain-Language Guide for Society Treasurers
What a trial balance shows, why debits must equal credits, and how a treasurer can use it each month to catch mistakes before they reach the AGM.
11 October 2026 5 min read
Governance
Internal Audit for Housing Associations: A Quarterly Checklist
How to run a simple internal audit of your association's cash, bank, receipts, dues and spending every quarter — who should do it, what to check, and how to report findings without turning it into a blame game.
11 October 2026 5 min read
Communication
How Good Communication Helps Avoid Disputes in Your Association
Most quarrels in apartment and welfare associations start with missing or unclear information, not bad intentions. Practical habits that prevent disputes before they start.
11 October 2026 5 min read
Member service
Waste Management in a Residential Area: A Practical Plan for Associations
How to organise garbage collection, keep common areas clean and get residents to cooperate, with a sample collection routine, a cleaner's checklist and notice wording you can adapt.
11 October 2026 4 min read
Apartments
Apartment Reserve Fund: How Much to Save and How to Protect It
Why every apartment building needs a reserve fund, how to estimate the monthly contribution for lift, generator, roof and painting costs, and simple rules to keep the money safe and transparent.
11 October 2026 4 min read
Clubs & associations
Alumni Database Update: A Step-by-Step Guide for Associations
Wrong numbers, duplicate names and missing batches make every notice and collection harder. Here is how to run an alumni database update without overwhelming your volunteers.
11 October 2026 4 min read
Going digital
Six Excel limitations that quietly hurt your society accounts
Excel is a fine start for a small association, but it hides problems as you grow. Learn the six limitations that cause missing money, duplicate bills and audit headaches.
11 October 2026 5 min read
Feature guides
QR Code Receipts and SMS Receipts: Proof for Every Taka Collected
Handwritten receipts get lost and can be faked. Learn how numbered QR code receipts and SMS receipts work, how members verify them, and the simple rules that make them work.
11 October 2026 4 min read
Welfare associations
Running a Community Development Fund for Your Area Association
A practical guide for welfare associations raising money for a road, drain or CCTV project: setting up a separate fund, collecting contributions, paying contractors and reporting back.
11 October 2026 5 min read